How to Apply
Thank you for your interest in opening a Katy Sue Wholesale Account.
SCROLL DOWN to read our Wholesale Terms & Conditions and ordering information, then click the button when you're ready to apply.
Wholesale Account Information
Wholesale Trade Accounts (How to Apply & Ordering Information)
TERMS OF SALE
Welcome to Katy Sue Designs. Please read these Terms of Sale ("Terms") carefully before applying for a wholesale account. By applying, you agree to be bound by these Terms.
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Eligibility
To be eligible for a wholesale account, you must be a registered retail business and comply with our selective distribution system. This includes criteria such as business reputation, after-sales service quality, and product knowledge. We reserve the right to evaluate potential resellers based on these and other relevant factors.
- No Resale on Third-Party Platforms
Unless explicitly agreed upon in writing by Katy Sue Designs, products purchased through the wholesale account are for resale only in your retail store or on your e-commerce site. Reselling our products on third-party platforms such as Amazon, eBay, or Walmart without the express written consent of Katy Sue Designs is strictly prohibited.
- Payment
Payment must be made in full before products are shipped. We accept PayPal, all major Credit Cards and Bank Transfer. We will hold the goods awaiting payment for a maximum of 10 working days after which the stock will be released back into our system. Non-payment may lead to account suspension or termination.
- Termination
We reserve the right to suspend or close the account at any time.
- Returns and Refunds
In the unlikely event that your order or items within it are damaged, you may return them to us for a full refund or exchange. Items must be returned in their original packaging and in the same condition that they were received. Returns are accepted within 14 days of receipt. Please notify us within 3 working days of any damages by emailing wholesale@katysuedesigns.com.
- Intellectual Property Rights
All intellectual property rights related to our products, including but not limited to trademarks, trade names, logos, copyright, and patents, remain the exclusive property of Katy Sue Designs.
- Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by a force majeure event, including but not limited to acts of God, natural disasters, strikes, or governmental actions.
- Confidentiality
The reseller agrees to keep confidential all non-public information that it receives from Katy Sue Designs that is marked as confidential or that the reseller should reasonably know to be confidential. This obligation shall survive the termination of these Terms.
- Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with UK law. Any disputes arising out of or in connection with these Terms shall be resolved through mediation.
Procedure for Placing Orders:
Preferred method for placing orders is through our dedicated wholesale website at www.katysuewholesale.com. An account is required for accessing the full catalogue and placing orders. Exceptions may be made, upon agreement, to accept orders via email sent to wholesale@katysuedesigns.com.
Order Confirmation:
Upon placing an order, customers will receive an acknowledgement of their order through email.
Delivery Timescale:
Standard orders are typically dispatched within a span of seven working days through a courier service, with tracking information provided. Larger orders that require manufacturing may experience longer delivery times. Our wholesale customer support team will provide guidance on the expected delivery times which may fluctuate throughout the year.
Pricing and Discount Structure:
The standard wholesale pricing entails a discount of 50% off the Recommended Retail Price (RRP) or Manufacturer's Suggested Retail Price (MSRP), excluding Value Added Tax (VAT) or other relevant taxes.
Certain product categories, including but not limited to clay and quilling strips, may be priced lower than the standard 50%. These deviations are displayed on the respective collection page on our website or can be obtained via email to wholesale@katysuedesigns.com.
Additional Discounts:
An additional 10% discount off the standard wholesale price is available for individual orders valued over £/$3000. Please note, these discounts are not cumulative and apply only to a single order.
For Customers in the UK:
Wholesale prices are presented exclusive of UK VAT.
VAT will be applied to all orders shipped within the UK to registered UK businesses. As part of the account creation process, businesses will be required to provide their UK VAT registration number. Prices are subject to change, and customers will be notified of any alterations.
For Customers in the USA:
All wholesale prices are displayed in US dollars, and payments will be collected in the same currency. The MSRP/RRP prices shown on our website are presented in both US dollars and UK pounds sterling. The price you pay will not include import duties and sales taxes, which if applicable must be paid directly to the shipping courier to facilitate the release of your order from customs. Please note that we are unable to provide precise costs for these charges as they may vary. We recommend contacting your local customs office for further information.
For International Customers:
Katy Sue Designs delivers products to over 50 countries worldwide. All wholesale prices are presented exclusive of UK VAT, and customers outside of the UK will not have UK VAT added to their orders. The MSRP/RRP prices shown on our website are displayed inclusive of VAT. Prices are subject to change, and customers will be notified of any alterations. The price you pay will not include import duties and sales taxes, which if applicable must be paid directly to the shipping courier to facilitate the release of your order from customs. Please note that we are unable to provide precise costs for these charges as they may vary. We recommend contacting your local customs office for further information.
Minimum Order Requirements:
A minimum order of £250.00/$250.00 is required but please note that minimum quantities may apply to specific products.
Payment Terms:
All invoices, inclusive of goods and delivery charges, must be paid prior to shipment, in £ Pounds Sterling (US customers will pay in US dollars). Payments can be processed at the point of checkout using either a debit or credit card, or through wire/bank transfers to Katy Sue Designs. Specific details for bank transfers can be made available upon request.
Reporting of Shortages:
Upon receipt of goods, customers are advised to verify the quantity of items against the corresponding invoice or delivery note. Any discrepancies or shortages should be reported to Katy Sue Designs within a period of three working days post receipt. A full credit will be provided for any shortages reported in compliance with this procedure. Any such shortages should be communicated via email to wholesale@katysuedesigns.com.
Damaged Goods:
In the unfortunate event that an order or items within an order are received in a damaged condition, they may be returned for a complete refund or exchange. Any such damages must be reported within three working days of receipt. Damages should be reported via email to wholesale@katysuedesigns.com.
Shipping Costs:
Products are dispatched from our warehouse located in the United Kingdom. As such, international customers may be subject to import taxes imposed by their respective countries, for which they will be solely responsible. Our wholesale customer service team is available to provide a list of our products' tariff/harmonised codes upon request.
Please note that shipping costs will be calculated and added to your order during the checkout process
| UK | Price £ | Price £ | Price £ | |
| Code | Orders up to £1,000 |
Orders £1,000 - £2,500 |
Orders over £2,500 |
|
| UK | UK | 9.99 | 29.99 | 69.99 |
| International | Price £ | Price £ | Price £ | |
| Country | Code |
Orders up to £1,000 |
Orders £1,000 - £2,500 |
Orders over £2,500 |
| Canada | CA | 80.00 | 120.00 | 230.00 |
| Australia | AU | 100.00 | 150.00 | 250.00 |
| New Zealand | NZ | 100.00 | 150.00 | 250.00 |
| Japan | JP | 150.00 | 200.00 | 250.00 |
| Hong Kong | HK | 150.00 | 200.00 | 250.00 |
| United Arab Emirates | UAE | 150.00 | 200.00 | 250.00 |
| United States of America | Price $ | Price $ | Price $ | |
| Code | Orders up to $1,000 |
Orders $1,000 - $2,500 |
Orders over $2,500 |
|
| United States of America | USA | 60.00 | 90.00 | 160.00 |
| Europe | Price £ | Price £ | Price £ | |
| Country | Code |
Orders up to £1000 |
Orders £1,000 - £2,500 |
Orders over £2,500 |
| Andorra | AD | 50.00 | 80.00 | 120.00 |
| Austria | AT | 50.00 | 80.00 | 120.00 |
| Belgium | BE | 50.00 | 80.00 | 120.00 |
| Czech Republic | CZ | 50.00 | 80.00 | 120.00 |
| Denmark | DK | 50.00 | 80.00 | 120.00 |
| Estonia | EE | 50.00 | 80.00 | 120.00 |
| Finland | FI | 50.00 | 80.00 | 120.00 |
|
France |
FR | 50.00 | 80.00 | 120.00 |
| Germany | DE | 50.00 | 80.00 | 120.00 |
| Gibraltar | GI | 50.00 | 80.00 | 120.00 |
| Greece | GR | 50.00 | 80.00 | 120.00 |
| Guernsey | GG | 50.00 | 80.00 | 120.00 |
| Hungary | HU | 50.00 | 80.00 | 120.00 |
| Ireland | IE | 50.00 | 80.00 | 120.00 |
| Italy | IT | 50.00 | 80.00 | 120.00 |
| Jersey | JE | 50.00 | 80.00 | 120.00 |
| Latvia | LV | 50.00 | 80.00 | 120.00 |
| Lithuania | LT | 50.00 | 80.00 | 120.00 |
| Luxembourg | LU | 50.00 | 80.00 | 120.00 |
| Malta | MT | 50.00 | 80.00 | 120.00 |
| Monaco | MC | 50.00 | 80.00 | 120.00 |
| Netherlands | NL | 50.00 | 80.00 | 120.00 |
| Norway | NO | 50.00 | 80.00 | 120.00 |
| Poland | PL | 50.00 | 80.00 | 120.00 |
| Portugal | PT | 50.00 | 80.00 | 120.00 |
| Romania | RO | 50.00 | 80.00 | 120.00 |
| San Marino | SM | 50.00 | 80.00 | 120.00 |
| Slovakia | SK | 50.00 | 80.00 | 120.00 |
| Slovenia | SI | 50.00 | 80.00 | 120.00 |
| Spain | ES | 50.00 | 80.00 | 120.00 |
| Sweden | SE | 50.00 | 80.00 | 120.00 |
| Switzerland | CH | 50.00 | 80.00 | 120.00 |
| Turkey | TR | 50.00 | 80.00 | 120.00 |
| Vatican City State | VA | 50.00 | 80.00 | 120.00 |
